Terms of service

Uncle Gym Ltd

Overview

This website is operated by Uncle Gym Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Uncle Gym Ltd.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

Eligibility & Use

By using this site, you confirm that:

• You are legally capable of entering into a binding contract
• You will not use our products for unlawful or improper purposes
• You understand that certain supplements are not suitable for all individuals

We reserve the right to refuse service to anyone at any time, for any reason.

Product Disclaimer & Liability

All products sold are intended for general health, fitness, and nutritional support only.

• We do not provide medical advice
• Our blogs and content are informational only
• You should consult a qualified professional before use if unsure

By purchasing from us, you agree that:

• You use all products at your own risk
• You will follow all label instructions
• You are responsible for checking ingredients and suitability

We are not liable for:

• Misuse of products
• Allergic reactions or adverse effects
• Use outside recommended guidelines

Orders & Cancellations

You have the right to cancel your order within 30 days of receiving it.

However:

• Returned items must still comply with our Return Policy (e.g. sealed and unused)
• Refunds will only be issued once returned goods are received and inspected

We reserve the right to cancel any order where necessary.

Pricing & Errors

We make every effort to ensure pricing is accurate.

However, in the event of an error:

• We reserve the right to cancel and refund any affected order
• The correct price may be applied in future listings

Delivery & Risk

We use Royal Mail Tracked 24 and Tracked 48 services, which include delivery confirmation and photographic evidence.

• Once an order is marked as delivered, responsibility transfers to the customer
• We are not liable for loss, theft, or damage after confirmed delivery, unless proven to be the fault of the courier

Customers must ensure delivery details are accurate and that a safe delivery location is available.

Returns & Refund Abuse

We operate a strict but fair returns policy.

Any attempt to abuse our policies — including but not limited to:

• False damage claims
• Repeated refund attempts
• Returning used or opened products

Will result in:

• Refusal of refunds
• Cancellation of future orders
• Permanent blacklisting of associated name, address, and contact details

Chargebacks & Fraud Prevention

We take fraud and chargebacks extremely seriously.

By placing an order, you agree that:

• You will contact us directly to resolve any issues before initiating a chargeback
• You will not make false claims regarding non-delivery or product condition

We reserve the right to:

• Provide full evidence to payment providers, including:
  • Delivery confirmation
  • Courier tracking data
  • Delivery photos
  • Order and communication records
• Dispute all fraudulent chargebacks

Any fraudulent activity may result in:

• Permanent account restriction
• Blacklisting of personal details
• Legal action where appropriate

Accounts

You may create an account or checkout as a guest.

You are responsible for:

• Maintaining the confidentiality of your account
• Ensuring your details are accurate

We reserve the right to suspend or terminate accounts at our discretion.

Intellectual Property

All content on this site, including:

• Text
• Images
• Branding
• Blog content

Is the property of Uncle Gym Ltd and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law:

Uncle Gym Ltd shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of our website
• Purchase or use of our products

Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the site constitutes acceptance of any changes.

Governing Law

These Terms are governed by the laws of England and Wales.

Contact Information

For any questions regarding these Terms:

support@unclegym.co.uk