As soon as your order is dispatched, you will receive a shipping confirmation email. This will display your Royal Mail tracking number.

If you haven't received shipping confirmation, don't hesitate to reach out to us on support@unclegym.co.uk for an update on your order!

Click the rewards bubble on the bottom right of your screen and login to your account with us.

On the rewards pop up, scroll down to where it says 'referrals'.

Copy your referral link, send it to a friend or family member and when they make an order you will both receive a £10 coupon that can be used on our 'Shipping Saver' product.

This will get both of you free shipping for a whole month on every order you place, no matter how small and no matter how frequent!

On your shipping confirmation email from us, you will find your Royal Mail tracking number.

Google 'Royal Mail Tracking', enter your tracking number and all information on your parcel will come up.

If you cant find your tracking number, don't hesitate to reach out to us on support@unclegym.co.uk!

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.

All returns must be postmarked within fourteen (14) days of the purchase date.

All returned items must be in new and unused condition, with all original tags and labels attached.

Contact us at support@unclegym.co.uk to obtain your return number and we will explain the next steps.

Either send us a message though the chat icon on the bottom left of your screen, or email us at support@unclegym.co.uk!

Our standard shipping charge is £4.49. However, there are 2 ways to get this for free.

For £9.99 a month, you can purchase our 'Shipping Saver'. This gives you free shipping on every order, no matter how small and no matter how frequent.

Alternatively, if your order comes to over £50, the postage charge is free!

To claim your Uncle Points, head to the rewards bubble on the bottom right of your screen.

You will see your accumulated points on the top left of the rewards bubble. Click 'Ways to redeem", then click the yellow 'Redeem' button.

Now you can choose how many points you want to turn into a discount code. For example, you can choose to turn 1000 points into a £10 discount code.

Enter this discount code at checkout on your next order and enjoy the savings!

Currently, we ship to England, Wales, Scotland, Northern Ireland, Guernsey and Jersey.

If you aren't from any of these countries, don't hesitate to get in contact with us at support@unclegym.co.uk and we can work out a custom shipping cost and make payment via bank transfer.

The 'Shipping Saver' can be purchased as a one time purchase or a monthly subscription.

It costs £9.99 per month and you get free delivery on every order you make, no matter how small or how frequent.

We try and dispatch all orders received before 3pm next day.

In times of unexpected high volume, this may be slightly delayed.

After dispatch, we use Royal Mail Tracked 24 so this should only take a day.

If ordered before 3pm, expect to receive your order in 3-5 working days.